Director, Data and AI Architect

Ensure the team can explain the customer problem, the expected outcome, the major decisions and risks, and why the recommended approach is worth pursuing.

• Turn field learning into reusable reference architectures, technical patterns, customer stories, enablement, and product feedback that extend the team's impact.

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• 10 or more years of experience in technical architecture, enterprise architecture, solution architecture, field engineering, customer engineering, or solution engineering in complex enterprise environments.
• Demonstrated success leading, hiring, developing, and retaining senior customer facing architects or equivalent technical professionals.
• A track record of shaping enterprise Data and AI strategy, evaluating architectural choices, and connecting customer needs to technology decisions.
• Strong understanding of enterprise data, AI, integration, identity, governance, security, privacy, trust, and platform architecture concepts and patterns.
• Experience guiding architecture across multiple platforms and determining how systems, data, agents, workflows, and teams should work together.
• The technical credibility to review senior architects' work, pressure test assumptions, and discuss system mechanics, tradeoffs, failure modes, and production implications.
• Proven ability to engage and influence CDOs, CIOs, CTOs, enterprise architects, engineering leaders, sellers, partners, and delivery stakeholders.
• Experience working across Sales, Product, Engineering, Support, delivery, and customer teams to move solutions from strategy to execution and adoption.
• Strong written and verbal communication, with the ability to distill complex technical ideas without removing important nuance or uncertainty.
• Demonstrated curiosity and learning velocity in emerging technologies, especially across AI, data, automation, and agentic systems.
• A record of linking technical excellence to measurable customer outcomes, adoption, team capability, and business impact.
• Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, Data Science, another STEM field, or equivalent work experience. Graduate study is a plus.

We care most about leadership, architectural judgment, learning velocity, and customer impact. Relevant experience may include:

• Salesforce Data 360, Agentforce, CRM, MuleSoft, Tableau, Informatica, or the broader Salesforce Platform.
• Modern data platforms and hyperscaler ecosystems, including Snowflake, Databricks, BigQuery, or Redshift.
• Applied AI and agent systems, including governance, evaluation, observability, enterprise automation, and interoperability across agents, tools, data, and applications.
• Building architecture practices, reusable technical standards, talent programs, or communities of experts across distributed organizations.
• Reviewing prototypes, proofs of concept, reference architectures, and technical evaluations to improve architecture decisions.
• Partnering with systems integrators, independent software vendors, and technology partners on complex customer solutions.

The Leader Who Thrives Here You will thrive as part of our team if you love hard problems and enjoy helping talented people become even better. You seek to understand customers' real problems, not just their stated requirements. You are curious about how organizations work, where data and processes break down, where AI can create leverage, and what it takes to turn a promising idea into a trusted business outcome. You bring a clear point of view without pretending there is only one right answer. You can go deep without getting lost and wide without getting shallow. You are excited about AI while remaining grounded in trusted data, strong architecture, governance, adoption, and demonstrable value. Most importantly, you build teams that customers trust, technical people want to join, and the broader organization learns from.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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