Senior Program Manager - CBO

The Senior Program Manager, CBO Office will report to the Director, CBO Program Management and is one of the few Program Managers accountable to lead (one of) Booking's Priority Programs. The objective of these programs is to deliver against our Company Priorities, ensuring strategy is translated into effective and efficient execution across the organization. Priority Programs deliver the highest level of impact for our customers and business, are cross-departmental and multi-year in scope, and require close and frequent collaboration with a broad set of stakeholders - including our most senior leaders (VPs and SVPs). Current Priority Programs include accelerating the adoption of AI, modernizing our technical platform, developing new revenue models, and growing our market share in specific markets.

Key Job Responsibilities and Duties:

• Lead the delivery of Priority Programs (80%)
• Program Planning & Delivery: You are responsible for the successful planning and delivery of all phases of the program, following the Booking.com Program Standards. This includes the design, setup and a flawless execution of the program governance.
• Stakeholder Management: Together with the program's executive sponsor and business owner(s), you are accountable for the program delivering on its objectives. You successfully manage relationships with all stakeholders at all levels and you are a true trusted advisor and guide for the program steering committee.
• Ways of Working: Implement and proactively display behaviors in the program that make the cross-departments program team more effective, alongside our values and mindsets (Protagonist, Learner, One Team).

• Thought leadership on Program Management (20%)
• Program Excellence: You set the gold standard for how we run programs at Booking. You lead the way and are committed to raising the bar.
• Continuous Improvement: You ensure insights and learnings from each program are used to improve our program fundamentals (including the Booking.com Program Standards).

• Community:You actively contribute to the development and elevation of the Project & Program Management (PPM) community at Booking by sharing insights and best practices and providing mentorship.

Role Qualifications and Requirements:

The ideal candidate is a consistent high performer with very strong, in-depth experience leading multiple strategic and transformational programs in global commercial organization(s). Having done this at multiple companies in an international environment will make you the perfect candidate.

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You have led programs which focused on one of these areas:

• Transformation (large scale business transformation);
• Innovation (technology, integration and adoption of AI);
• Regulatory & Compliance;
• Business Development (building new businesses, leading growth initiatives);
• Product Development (building connected products and services).

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Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

• Let's go places together: How we Hire
• This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.