Associate Director of Commercial Operations
About the role
Position Summary
Data and Ecosystems for Analytics
- Collaborate with IT to manage cloud technology and reporting platforms to support analytics and reporting needs, including executive and leadership dashboards, launch and KPI reporting.
- Own and optimize CRM systems (e.g., Veeva) tailored to Vera workflows, including high valued customers, referral networks, and long sales cycles
- Ensure accurate tracking of HCP engagement, account activity, and all other field promotional effort
- Analyze field activity and territory performance with sensitivity to qualitative insights and traditional/non-traditional KPIs
Sales Operations & Field Enablement
- Support specialty field teams (e.g., sales, regional marketing directors, field reimbursement managers and field medical) with inquiry resolution, analytics and training Docusign Envelope ID: 0A53B7E1-F1B8-431D-94B2-45646EC6FA8F
- Partner with Training and HR to support onboarding and continuous enablement for field teams
Territory & Targeting Strategy
- Design and manage highly focused territory alignments based on high valued customers, referral pathways, and regional patient density
- Maintain targeting lists that reflect evolving diagnostic expansion, and new account discovery
Incentive Compensation & Goal Setting
- Support incentive compensation plans designed for rare disease dynamics (e.g., milestone based goals, team-based components)
- Administer compensation calculations and payouts with a focus on accuracy, transparency, and compliance
- Partner with Sales Leadership to set realistic goals aligned to Vera’s goals
Cross-Functional Collaboration
- Work closely with Commercial Operations team members, Patient Services, Market Access, Medical Affairs, and Marketing to ensure aligned data, workflows, and reporting
- Collaborate with Legal and Compliance to ensure adherence to healthcare and rare disease regulatory standards
Qualifications
- Bachelor’s degree in Business, Life Sciences, or related field
- 8+ years of Sales Operations or Commercial Operations experience in biotech, pharma, or rare disease environments
- Hands-on experience with CRM platforms (Salesforce preferred)
- Strong analytical and reporting skills; advanced Excel and BI tools experience
- Experience supporting specialty or small field sales teams
Vera Therapeutics Inc. is an equal-opportunity employer.
Vera Therapeutics is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. The exact base pay offered for this role will depend on various factors, including but not limited to the candidate’s geography, qualifications, skills, and experience.
For this role, the anticipated base pay range is
$190,000—$220,000 USD
At Vera, base pay is only one part of your total compensation package. The successful candidate will be eligible for an annual performance incentive bonus, new hire equity, and ongoing performance-based equity. Vera Therapeutics also offers various benefits offerings, including, but not limited to, medical, dental, and vision insurance, 401k match, flexible time off, and a number of paid holidays.
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