Manager, Pharmacy Technicians
Position Purpose
Key Details
This fully remote leadership role may be hired from anywhere within the United States and may require occasional travel. The Manager, Pharmacy Technicians will have the unique opportunity to help build and lead a new Medication Management team supporting the Mission Simplify Project, driving operational excellence in formulary setup, MedPharm codes, medical claims, and daily operations. Prior medical claims experience and strong Microsoft Excel skills are required. Candidates must have, or be able to obtain after hire, a Pharmacy Technician license and be comfortable presenting to leadership.
- Coordinate with various departments to research and resolve escalated complaints and inquiries
- Monitor prior authorization processes and recommend and modify current policies and procedures
- Ensure operational integrity, including compliance with all associated policies and procedures
- Monitor prior authorization activities and determine appropriate staffing levels
- Oversee department performance and review reports and audit findings to ensure optimal performance is achieved
- Ensure provider notification letters are communicated accurately and in a timely manner
- Oversee quality control checks and provide recommendations for improvement
- Communicate with providers and pharmacies to advise clinical outcome of prior authorization request
- Oversee multiple pharmacy systems to track and triage prior authorization requests for Medicaid and coverage determination requests for Medicare D recipients and determine if a pharmacist review is required
Education/Experience
Not included in the source posting: about the role, what you'll do, benefits.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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