Alpha Data Operations - Assistant Vice President

• Maintain the Production/CUAT environment to reflect daily activity

• Be responsible for driving standard in Alpha Data model across India and global client base with a consideration to look for productivity opportunities and process improvements

• Play a role of senior SME Lead or work closely with Alpha Data Operation SME Leads working on client on-boarding to Alpha Platform

• Work closely with senior managers across Product, Implementation, Technology, Service, and other Operations to ensure efficient and successful BAU

• Oversight of Operations readiness checklist ensures smooth and successful transition from Implementation to BAU Be responsible for developing and enforcing roles and responsibilities, ensuring BAU resources are utilized in appropriate and efficient manner

• Present Ops model details and process workflows to clients

• Build and maintain relationships with Alpha clients on-boarded to the platform

• Oversee daily BAU operations for successful client delivery within SLA and monitor any client escalation for timely support

• Help build ops support model around any new workflow per client requirements

• Lead and execute migration projects from other global locations to APAC, ensuring minimal disruption and adherence to timelines.

• Develop and implement migration strategies, risk assessments, and contingency plans.

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• Oversee end-to-end onboarding of new clients, ensuring compliance with regulatory and internal standards.

• Collaborate with cross-functional teams to deliver seamless onboarding experiences.

• Monitor performance metrics and implement process improvements for efficiency.

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• Build and maintain strong relationships with internal and external stakeholders.

• Act as a key point of contact for escalations, status updates, and strategic discussions.

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• Identify, assess, and mitigate operational risks across processes.

• Ensure robust control frameworks are in place and regularly tested for compliance and audit readiness.

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• Drive continuous improvement initiatives to enhance operational efficiency and service quality.

• Ensure adherence to governance standards and regulatory requirements.

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• Mentor and develop team members, fostering a culture of accountability and high performance.

• Conduct regular training and capability-building sessions aligned with future business needs.

These skills will help you succeed in this role

• Proven experience in the financial services industry or global consulting firm: preferably Middle Office/Back Office business processing

• Proven domain knowledge and be able to understand the various listed instrument types like Equities, Bonds, ETD and OTC Derivatives, Bank Loans, TBAs, etc.

• Broad and in-depth understanding of standards, methodologies, processes, systems and technology necessary to support front to back operations

• Ability to work on multiple projects/clients implementation concurrently and prioritize work accordingly

• Must have SQL knowledge, hands-on experience with database/data warehouse skills

• Balance of Technical /Business

• Excellent analytical and interpersonal skills, verbal and written communication and presentation skills

• Strong relationship management skills

• Flexibility in working outside of your responsibilities and areas of expertise.

• Effective organizational, decision making, and communication skills

• English language skills are essential.

• 15+ years of professional experience

• 8-10 years of experience in a global management role within the financial services industry.

• Experience in working with Product and Technology teams to provide requirements for automation initiatives

We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

• State Street is an equal opportunity and affirmative action employer.

• Discover more at StateStreet.com/career