NETWORK SERVICES ENGINEER

• Support the LHC agency migration initiative, including re-IP activities across approximately 530 LHC agencies

• Provide operational support, monitoring, troubleshooting, and maintenance for enterprise LAN/WAN infrastructure with primary focus on Cisco Meraki technologies

• Diagnose and resolve network connectivity, performance, and telecommunications issues escalated from first-level support teams

• Install, configure, maintain, patch, and support network and telecommunications equipment while ensuring compliance with security and operational standards

• Monitor network availability, uptime, and overall infrastructure health across distributed enterprise environments

• Collaborate with network engineers, project teams, and business stakeholders on network implementations, upgrades, and migrations

• Deliver technical guidance and support to end users and IT teams on troubleshooting and network-related issue resolution

• Document network configurations, procedures, and operational activities per organizational standards

• Leverage enterprise AI tools (GitHub Copilot, Microsoft 365 Copilot) for troubleshooting, documentation, analysis, and automation — approximately 90% weekly usage expected

• LAN/WAN Networking

• Network Troubleshooting

• TCP/IP

• Network Hardware & Telecom Equipment

• Experience in an ITIL environment

• Proficiency with enterprise-approved AI and GenAI tools

• Experience in healthcare or large enterprise network environments

• Exposure to network security practices

• Ability to train or guide end users and junior IT staff

• Familiarity with network integration or migration projects

Originally posted on Himalayas