Senior Business Systems Analyst- People & Internal Systems

• 5+ years in business systems, integrations or IT platform roles — with direct, hands-on experience building and supporting enterprise integrations (APIs, EIB-style tooling, Core Connectors or similar)
• Experience administering an enterprise SaaS or AI platform (Claude Enterprise, or similar — e.g. Microsoft 365, Google Workspace, ChatGPT Enterprise) including access management, security configuration and governance
• Strong working knowledge of integration patterns — APIs, SFTP, middleware, SSO and how data moves between enterprise systems — and proven ability to troubleshoot when things break in production
• Hands-on experience with automation — business process logic, calculated fields, or iPaaS platforms (MuleSoft, Workato, Boomi or similar) — and a track record of reducing manual work
• Genuine enthusiasm for AI platforms and how they get adopted inside a business — you understand both the technical configuration and the change-management side of a rollout
• Experience partnering with business stakeholders to translate requirements into system configuration — you understand both the technical and functional sides of the platforms you own
• Strong data fluency — you validate, interpret and explain data clearly, and understand how system configuration decisions affect what lands downstream
• Comfort with ambiguity — this team is building its own playbook and you'll help write it; you don't need a perfect brief to get started
• Clear communicator who translates technical complexity for business and non-technical audiences without losing the substance
• Familiarity with data privacy and security frameworks (HIPAA, HITRUST, or similar) as they apply to enterprise data, AI platform usage and cross-system data flows
• AI-first by default: you already reach for AI tools in your daily work, experiment on your own, and are genuinely curious about what comes next — not just willing to use AI when asked

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work across multiple time zones in a hybrid or remote work environment.
• Long periods of time sitting and/or standing in front of a computer using video technology.
• May require travel dependent on company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.