Associate Director, Software Engineering - Development
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Your role
As a Delivery Management professional at Kyndryl, you will manage delivery execution for a software-product engineering and managed-capacity engagement with a Kyndryl client. This role is responsible for delivery governance, workstream coordination, resource readiness, onboarding alignment, capacity planning support, reporting, escalation, continuity, and execution oversight across engineering, support, cloud implementation, certification, DevOps, testing, and project teams.
What you will do
- Establish and manage the delivery framework for communications, reporting, governance, escalation, change control, status tracking, and procedural coordination.
- Support capacity planning and resource alignment across engineering, customer experience, customer success, software development, cloud implementation, safety certification, technical support, and project/program workstreams.
- Coordinate onboarding, access readiness, training dependencies, knowledge transfer, transition activities, and resource continuity.
- Track delivery progress, milestones, risks, issues, dependencies, planned activities, completed activities, and recommendations through agreed reporting cadence.
- Act as a delivery escalation point for service impacts, unresolved issues, incident/problem coordination, resource readiness concerns, and delivery variances.
- Work within a customer-controlled delivery model where the customer retains ownership of backlog, prioritization, workflows, tooling, compliance frameworks, and platform governance.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
Required skills and experience
- 15+ years of experience.
- Experience managing software engineering, product engineering, embedded systems, DevOps, cloud/platform, certification, technical support, or complex technology delivery workstreams.
- Strong capability in delivery governance, stakeholder management, reporting, escalation, risk tracking, dependency management, and operational cadence management.
- Understanding of managed capacity, role-based delivery, resource readiness, onboarding, knowledge transfer, demand planning, and change control.
• Ability to manage distributed technical teams aligned to software/product engineering outcomes.
Preferred skills and experience
- Experience supporting embedded software, Linux platforms, cloud-edge products, DevOps toolchains, CI/CD, Kubernetes, testing, or certification-oriented workstreams.
- Experience with global delivery models, customer-governed tools/workflows, and capacity-based commercial delivery constructs.
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Being You
Not included in the source posting: what you'll do, benefits.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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