Connecting Odds
HCLTech

Senior Solution Architect

HCLTech
Noida, Uttar Pradesh, IndiaPosted 24 days agoDiscoveredMatch locked

Job Summary

Seeking a technology expert to establish and drive our AI-Native Operations capability. The leader will define the strategy, operating model, and transformation framework for modern operations, managed services, AIOps, and autonomous operations practices. The individual will act as a strategic advisor, mentor, and capability builder, driving the transformation from traditional ASM models to AI-Native operations while enabling customer-facing FDE teams.

Key Responsibilities

Capability Leadership

  • "Define strategy & operating model for AI-Native operations.
  • Establish competency frameworks, standards, and best practices
  • Drive the evolution of traditional ASM organizations toward autonomous operations"

AI-Native Operations Transformation

  • Define transformation approaches for AIOps, Agentic operations, Autonomous Incident management, predictive operations, self-healing systems

Customer & Business Support

  • "Support strategic customer engagements and transformation programs
  • Conduct operational maturity assessments and roadmap workshops
  • Define value realization frameworks and business cases"

Capability Development & Mentoring

  • "Mentor FDEs, and operations leaders
  • Develop internal capability programs
  • Build assessment and certification frameworks"

Skill Requirements

Technical Skills

  • "Operations & Reliability: SRE, ASM, Managed Services, Incident & Problem Management
  • Observability: Prometheus / Grafana, Dynatrace
  • Cloud & Platforms: Kubernetes, Hyperscalers
  • Automation & Operations: AIOps platforms, ITSM platforms, workflow automation, runbook automation
  • AI Technologies: GenAI platforms, Agentic AI frameworks, Autonomous operations platforms"

Consulting & Customer Skills

  • "Strong business and operational problem-solving capabilities
  • Ability to facilitate transformation workshops and executive discussions
  • Excellent communication and stakeholder management skills"

Other Requirements

15+ years of experience in operations, ASM, SRE managed ,services, or operations transformation Experience leading operations transformation programs Strong customer advisory and consulting experience Experience building enterprise capabilities & mentoring senior talent

Not included in the source posting: about the role, benefits.

Skills

artificial-intelligencesregenerative-aigrafanakubernetesprometheus

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

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