Software Engineer- Site Reliability Engineer (8+ Yrs)
About the role
Meet the Team
Site Reliability Engineer (SRE)
CX Engineering - Cisco IQ
Experience
Role Type
Role Overview
Key Responsibilities
- Design, build, and optimize cloud and data infrastructure to ensure the high availability, reliability, and scalability of systems to meet customer needs, while implementing SRE principles such as monitoring, alerting, error budgets, and fault analysis.
- Collaborate closely with cross-functional teams, including customers, development, product management, and security teams, to create secure, scalable solutions and enhance operational efficiency through automation.
- Troubleshoot complex technical problems in production environments, perform root cause analyses, and contribute to continuous improvement efforts through postmortem reviews and proactive performance optimization.
- Lead the architectural vision and shape the team’s technical strategy and roadmap, balancing immediate needs with long-term goals, driving innovation, and influencing the technical direction.
- Serve as a mentor and technical leader, guiding teams and fostering a culture of engineering and operational excellence by sharing your deep knowledge and experience.
- Engage with customers and stakeholders to understand use cases and feedback, translating them into actionable insights and effectively influencing stakeholders at all levels.
- Utilize your strong programming skills to integrate software and systems engineering, building core data platform capabilities and automation to meet enterprise customer needs and roadmap objectives.
- Develop strategic roadmaps, processes, plans, and infrastructure to efficiently deploy new software components at an enterprise scale while enforcing engineering best practices.
Required Qualifications (Mandatory)
- Bachelor’s Degree in Computer Science with 8-14+ years of related experience
- Extensive practical experience in several of the following areas: Linux, Public Cloud, Docker, Kubernetes, Ansible, Networking, Security, Systems Administration, Software Development, and CI/CD
- Ability to design and implement scalable and well tested solutions, with focus on streamlining operations.
- Strong hands-on experience in cloud, preferably AWS.
- Strong Infrastructure as Code skills, ideally with Terraform and EKS or Kubernetes.
- Experience with observability tools using Splunk, Prometheus (Alertmanager), Grafana, Thanos, CloudWatch, OpenTelemetry, and the ELK
- Good understanding of Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols.
Preferred Qualifications
- Experience building/managing a cloud-based data platform, automation and orchestration of their infrastructure and maintaining high availability, system reliability at scale.
- Ability to handle multiple competing priorities in a fast-paced environment
- Ability to write high quality code in Python, Go, or equivalent programming languages
- Have experience with architecting software and infrastructure at scale with a sense of ownership and accountability.
- Strong personal interest in learning, researching, and creating new technologies with high customer impact
- Superior verbal and written communication and presentation skills, ability to convey complex technical information to non-experts
- Excellent collaboration skills and the ability to bring out the best in a technically diverse team
- Certifications: CKA (Certified Kubernetes Administrator), CKAD (Certified Kubernetes Application Developer), AWS Certified DevOps Engineer, or equivalent certifications in cloud and security domains.
Why Cisco?
Disclaimer
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- be in direct response to an application you have submitted through the company career site
- begin with screening or an interview
- originate from a Cisco email address, and
- be conducted across email, phone, or WebEx
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Not included in the source posting: benefits.
Skills
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