Senior AI Product Manager

• Collaboratively create and champion a clear product vision and strategy for your area, with a focus on building and evolving our AI products

• Synthesize qualitative and quantitative insights into problem statements that identify root causes, not just symptoms

• Shape the next generation of agentic AI products: multi-step reasoning workflows, tool orchestration, and autonomous task completion for financial professionals

• Demonstrate a working understanding of the challenges specific to building with LLMs, including managing hallucinations, evaluating output quality, and designing for non-deterministic systems

• Use confidence-building methods (prototypes, user research, data analysis) to understand how users will interact with AI-powered products before committing to full builds

• Use the team's AI evaluation framework (LLM-as-judge protocols, quality thresholds, SME eval cycles) to validate and improve the products you ship

• Contribute to the data strategy for your product area: annotation quality, ground truth curation, and feedback loops that improve model performance over time

• Proactively identify and track metrics that measure client and business benefit, working with the team on continuous model evaluation and improvement

• Create a collaborative environment for your squad, providing wider context and clear goals so everyone can do their best work

• Work with data scientists and ML engineers to bridge the gap between business needs and the technical capabilities of AI models

• Communicate strategy, initiatives, and progress transparently across the organisation

• Translate complex AI concepts, capabilities, and limitations into language that non-technical stakeholders can act on

• Champion responsible AI practices: transparency in model outputs, bias monitoring, and compliance with client expectations around AI-generated content

• 5+ years of product management experience, preferably in FinTech or B2B SaaS, with at least 2 years focused on ML or GenAI products

• Working knowledge of RAG architectures, embeddings, prompt engineering, and LLM evaluation methods (not just "AI concepts" at a high level)

• Experience shipping AI products where output quality is probabilistic: you know how to define "good enough" and iterate from there

• Comfortable reading Python notebooks and SQL to interrogate model outputs and usage data

• Track record of shipping AI products where you managed the tension between ML research/exploration and production delivery constraints

• Collaborative leadership style with strong stakeholder management; you build relationships that empower your team to achieve outcomes

• User-centric communication skills: you can explain AI capabilities and limitations to clients and internal stakeholders without overselling or underselling

• You thrive in fast-paced, ambiguous environments and are energised by the challenge of building something new

• Experience in financial services, legal tech, or data/analytics platforms

• Familiarity with credit markets, debt instruments, or regulatory/compliance workflows

• Experience with NLP applied to document analysis (contracts, legal filings, financial reports)

• Experience with agent orchestration frameworks, tool use patterns, or multi-step AI workflows

The Opportunity 9fin is already the leading platform for legal intelligence in debt capital markets. Our proprietary AI capabilities extract and analyse legal language at scale, and our unique dataset of credit legal documentation delivers intelligence that generic AI tools simply cannot match. Now we are investing to extend that leadership. You will lead a dedicated engineering team to define the next chapter of 9fin's legal product — going deeper on AI, building richer workflows, and expanding into the law firm segment, where we see a significant TAM opportunity that is ours to capture. Your users sit at the centre of the debt markets ecosystem: origination teams at top investment banks, lawyers at leading law firms, and credit analysts at hedge funds and credit funds. This is a great opportunity to shape the future of a product and a company that's using technology to revolutionise the trillion-dollar debt capital market.

• Own the roadmap for AI-powered legal document extraction and covenant analysis, ensuring outputs meet the precision standards required for professional use.

• Partner with software and AI engineering to define evaluation frameworks for AI outputs in legal contexts, where accuracy, source attribution, and explainability are critical to user trust.

• Identify opportunities to apply emerging AI capabilities to novel legal workflow problems, from covenant compliance monitoring to cross-document analysis across deal histories.

• Competitive Salary (our salary bands are benchmarked at the top end of the market)

• Pension (your minimum contributions are 4% with 9fin matching up to 7%)

• Private Medical Insurance

• Paid sick leave with Income Protection for long periods of illness

• Group Life Assurance

• Season Ticket Loan & Cycle to Work schemes

• 25 holiday days per year

• Local public holidays (with the ability to exchange them for alternative days)

• Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work

• Work abroad for up to 3 months a year

• 1 month paid sabbatical after 5 years of service

• Enhanced parental leave & flexible working arrangements available

• Professional learning and development budget

• Quarterly team socials

• Summer and Winter company social events