Senior Global Process Owner - Risk-Based Quality Management

Full time, Hybrid, #LI-HybridJoin a team that is redefining how Novartis delivers high‑quality medicines by integrating end‑to‑end trial process excellence with proactive, risk‑based quality management—powering smarter decisions, stronger data integrity, and faster impact for patients worldwide

As Senior Global Process Owner (Sr. GPO) you will have significant impact and accountability for designing and managing an end-to-end business process that is compliant with regulatory requirements and is fulfilling business needs across the end-to-end clinical trial process in Novartis drug Development.

The role drives adoption by working collaboratively with Global Line Functions, within a complex matrix, ensuring that processes meet both high design standards, regulatory compliance, and high levels of practicality. You will be an advocate for simplification and process automation.

Job Description

Major accountabilities:

1. End‑to‑End Process Ownership & Strategy

• Accountable for the overall design, delivery, maintenance, and continuous improvement of the designated process(es).

• Lead long‑term process strategy, ensuring alignment with regulatory expectations and business needs.

• Anticipate internal/external changes and assess their impact on processes and supporting systems.

1. Cross‑Functional Collaboration & Process Improvement

• Lead and support cross‑functional process improvement and change‑management initiatives.

• Drive simplification, automation, and standardization across functions.

• Ensure transformed processes can be executed globally by responsible line functions.

1. Governance, Documentation Oversight & Compliance

• Ensure oversight and lifecycle management of controlled documents (SOPs, WPs, manuals) for the process.

• Ensure coherence and harmonization across procedural documents within the process.

• Oversee process‑related risks and ensure appropriate mitigation strategies.

• Monitor performance trends, conduct root cause analysis/FMEAs when needed, and ensure appropriate risk management.

• Extensive knowledge of end-to-end processes within clinical development, including supporting systems, regulations, and awareness of business changes.

• Risk-based Quality Management process design and/or implementation essential

• 10+ years Clinical Development or Clinical Operations experience, with a strong understanding of the clinical trial lifecycle.

• Ability to anticipate and assess the impact of external and internal changes on the end-to-end process, supporting systems (and vice-versa), and associated training requirements.

• Experience in effective process improvement.

• Strategic thinker with the ability to contribute to long-term process improvements and operational planning.

• Experience with process simplification and optimization, including improvements to quality documentation.

• Demonstrated ability to collaborate effectively across functions, supporting performance improvements within the end-to-end clinical development value chain.