Field Operations Manager Rare Blood Disorders Oncology

A summary of responsibilities is outlined below, however the ability to flex and prioritize in response to changing business needs is of the utmost importance

• Serve as key liaison between the RBD/ONC CE, CoRe, and FRM teams and Home Office on all Field Operations related issues and is a conduit for feedback from the field to help determine best practices and approach to driving business

• Support projects for field force sizing, alignments, deployment, targeting, and call planning exercises

• Participate in strategic business planning and budget process for the RBD/ONC CE, CoRe, and FRM teams Budget/ F1 / F2, LRP, Strategic plan

• In collaboration with, and when necessary cross functional partners, develop and manage field force alignments, resource requirements, and any expansion/realignment initiatives

• Work closely with the Head of Patient Services RBD/ONC and the CE, CoRe, and FRM Directors, in the development, communication and implementation of contests

• Liaison between Field Leadership and the Business Operations Team on Transparency and CIA related tasks

• Work closely with the Head of Patient Services RBD/ONC and the CE, CoRe, and FRM Directors in planning, communicating, and executing various projects

• Identifies needs and communicates to appropriate functional area for support & assistance

• Raises key issues across the business to appropriate cross functional partners/teams

• Provide support to the RBD/ONC PSS organization through ad-hoc analyses that may be needed to support or help drive strategy

• Work with the Head of Patient Services RBD/ONC and the CE, CoRe, and FRM Directors in defining, developing and/or evaluating standard KPI's for field activity, including but not limited to call plan effectiveness, and resource utilization

• Identify areas for improvement within the RBD/ONC CE, CoRe, and FRM Teams for standardization, process improvements, training, and opportunities for automation

• Manage the progress of multiple strategic projects and prioritize with respect to timelines while meeting project milestones

• Coordinate CE, CoRe, and FRM related trainings with the AD RBD/ONC Patient Support Services Training. Deliver training if necessary.

• Represent the RBD/ONC CE, CoRe, and FRMs team on all POA planning meetings

• Assist in the management of the "new hire" process for members of the CE, CoRe, and FRM leadership teams

• Partner with Insights and Analytics to align on field KPI tracking and business planning efforts

• Manage external partners with ad-hoc and on-going projects including budget management, scope of work, and budget planning

• Drive operational aspects for quarterly business planning and business reviews including agenda creation, management of content, and final presentations

• Initiate and lead yearly Business Review Planning for field driving collaboration and innovation across brand team and cross-functional matrix

• Act as a culture role model by demonstrating inclusive and supportive leadership qualities

Basic Qualifications:

• Bachelor's Degree

• 5+ years relevant commercial experience in the healthcare industry and/or consulting

• Strong leadership/management and analytical skills, ability to delivery on project objectives in a timely manner required

• Proven ability to lead and influence teams without direct authority

• Excellent writing and organizational skills required

• PSS or other commercial specialty experience

• Highly self-directed; Must be able to proactively and independently work issues and manage projects with minimal direction

• Proven ability to communicate and present effectively to senior leaders, cross-functional and cross-organizational teams in a matrix environment

• Previous experience in bio-pharmaceutical commercial role

• Field experience is strongly preferred

• 20-30 percent travel required

• Travel includes attendance at POAs, formal training programs, national and regional meetings, vendor site visits, and company events

• Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.

• Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.

• Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.

• Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.

• Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.

• Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.

Sanofi US Services and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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