Account Development Representative

The Role The Account Development Representative is responsible for maintaining and developing relationships with existing customers. The role is an overlay to Enterprise Account Managers/Senior Account Executives to assist in creating new revenue opportunities, driving the sales process for add-on opportunities, and helping ensure high levels of customer satisfaction across the territory. What You’ll Do

• Support and collaborate with Senior Account Executives and EAMs within their defined region to manage and close both new opportunities and customer add-ons, ensuring seamless communications and transitions for the customer

• Develop existing accounts within the defined territory and focus account list.

• Assisting the EAM’s/ Senior Account Executives in maintaining commercial customer relationships and identifying opportunities for growing revenue across customer accounts.

• Independently managing and closings add-on opportunities for customer accounts in territory.

• Engages and coordinates with EAM, SAE, (i)SE, CSM, Renewals team, and other POD members on territory strategy.

• Be highly responsive to prospects and customers, providing them with the information they need throughout the sales process

• Maintain accurate and complete account data in Salesforce

• Provide accurate and timely opportunity updates and bookings forecasts

• Co-own sales achievement goals against a specified territory and team quota

• Maintain awareness of market conditions and competitors' products and pricing and keep up to date on knowledge of the company

What You’ll Bring

• Bachelor’s degree, or relevant work experience

• 1-2 years successful track record in sales development and or sales (technology, software, B2B, etc.)

• Ability to work under pressure and meet deadlines

• Ability to communicate complex technology and value propositions

• Independent, yet a team player

• Motivation to expand personal and professional knowledge of product and sales skills

• Strategic outlook

• Above average organizational, planning, communication, and problem-solving skills

• Strong presentation and critical thinking skills

• Excellent written and verbal communications

Nice To Have

• Experience with Salesforce strongly preferred

• Ability to manage multiple concurrent sales cycles

• Security, SaaS sales experience

• Familiarity with technology and cybersecurity

Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.