(fluent Dutch) Administration & Operations Specialist
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Administration & Operations Specialist
What You Will Do
- Prepare, process, and maintain accurate sales invoices while supporting accounting-related administrative tasks;
- Follow up on accounts receivable and communicate with customers regarding invoices, payments, and contract-related matters;
- Verify customer orders and ensure all details are correctly processed and documented in internal systems;
- Update customers on the status of their files, orders, and ongoing administrative processes;
- Enter, update, and monitor sales contracts within the database while maintaining high data quality standards;
- Manage general administrative responsibilities including reception support, phone handling, and office management tasks;
- Support day-to-day operational activities and contribute to the successful execution of internal operational projects;
- Ensure smooth communication between internal departments and customers to improve service efficiency and customer satisfaction;
- Maintain organized documentation and administrative records while ensuring deadlines and follow-ups are completed on time.
What you need to succeed in this role
Excellent Dutch and English communication skills (at least C1 level for both spoken and written);
- Excellent communication skills with a professional, friendly, and service-oriented approach across
phone, email, and internal collaboration;
- Strong administrative and organizational skills with the ability to manage files accurately, independently, and in a highly structured manner;
- Attention to detail, analytical mindset with the ability to interpret data, identify patterns, and propose practical process improvements;
- Strong knowledge of Microsoft Office and confidence in learning and adapting to new systems and tools;
- Customer service mindset with the ability to follow up promptly, resolve issues efficiently, and maintain positive client relationships;
- Eagerness to learn, adaptability, and a proactive attitude toward supporting business operations and customer satisfaction;
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Will be a great plus
- Experience with CRM systems, such as Salesforce;
- Knowledge in Frech would be a great plus.
Benefits and Perks
Fixed schedule: Monday–Friday, 9am - 5pm (UTC);
- Opportunity to cooperate fully
remotely;
- Inclusive international environment;
- Compensation in USD;
- Rewards for referring friends;
- Balance between project workload and personal time, but also – internal health policy;
- Responsive leadership interested in your development and long-lasting cooperation;
- Greenhouse conditions for self-development;
- A culture built on trust, with no time-tracking requirements.
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive
Administration & Operations Specialist
Not included in the source posting: about the role, what you'll do.
Skills
Who can apply
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