Technical Program Manager
About the role
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
Purpose:
The Program Manager manages and oversees the end-to-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations. This role focuses on achieving high levels of forecast accuracy, managing manufacturing costs, and project timelines aligned with the overall manufacturing capacity for a customer program. This role requires a strategic leader who can effectively manage resources with cross-functional teams, optimize operational processes, and drive continuous improvement initiatives to maximize customer satisfaction and manufacturing performance.
Principal Responsibilities :
- Interfacing with customers, including solving customer problems, building relationships, and managing escalations.
- Leading successfully small to medium-sized projects with cross-functional teams from initiation to completion in a fast-moving environment.
- Participating in project planning sessions and contributing to timelines and deliverables.
- Participating in cross-departmental teams to deliver projects or initiatives.
- Facilitating meetings between different teams to ensure alignment.
- Effectively presenting project updates to stakeholders and senior leaders.
- Preparing reports or presentations summarizing project progress and outcomes.
- Participating in lean initiatives.
Specific Responsibilities
P&L Management / Financial Management / Cost Management
Team Leadership / CFT Owner
Project Planning and Procurement Execution
Customer Relationship Management / Customer Communication
KPI Tracking / Operational Excellence
Risk Management
Contract Compliance / Management
Scope / Change Management
Forecast Management
Claims Management
Inventory Management
Quality Assurance
Reporting and Documentation
Continuous Improvement
ESG and Sustainability - Customer requirements
Qualifications
- Bachelor's degree in supply chain management, Engineering, Business Administration, Operations Management, or related field.
- 3+ years of experience of P rogram /project management in engineering, production, operations, supply chain, or related management.
- Organize, plan, and direct program schedules & budgets
- Responsible for tracking applicable metrics and drive actions to drive targeted business results
- Provides knowledge and expertise with contract negotiations
- Oversee all interdepartmental activities ensuring delivery of required business metrics
- Reviews program proposals to resolve time frame, funding requirements, procedures needed to accomplish program objectives, staffing requirements, and allotment of resources for each phase of a program
- Manages the product life cycle activities with P&L and customer satisfaction
- Primary communication point for customer to voice escalations when issues arise
- Responsible for customer satisfaction reviews and associated corrective actions
- Monitor and track that all project / program deliverables are met
MF15
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Application Deadline:
Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume. Job Posting Start Date 08-27-2026 Job Posting End Date
Job Category
Operations
Is Sponsorship Available? No
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Not included in the source posting: benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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