Service Delivery Manager

Should have rich experience in managing Supply Chain as a Domain Process Lead, preferably in Planning, S2P & Order Management with added knowledge of Engg ServicesMust have a strong knowledge of Global Supply Chain Operations and have managed Onshore/Nearshore processes.  Have good understanding of industry automation tools (AI, Gen-AI, RPA etc) in SCM domain and have actively engaged in deploymentShould have strong analytical skills with Date to Decision approach, reporting and should be able to lead/coordination to manage cross-departmental actions  Must have good communication skills and be flexible on working hours (preferred coverage 10am – 11pm IST)Should be able to lead, execute and close action independently with minimum support in this Individual Contributor role.

Strong knowledge of end-to-end SCM processes.Should have rich experience in managing OTC as a Domain Process Lead, with 15+ years of experience.Experience in Finance & Accounting BPO or Shared Services.Expertise in process transformation and continuous improvement.Knowledge of Lean, Six Sigma, and process excellence methodologies.Experience with ERP platforms such as SAP S/4HANA, Oracle Fusion Cloud ERP, and Microsoft Dynamics 365.Familiarity with automation tools such as UiPath, Automation Anywhere, and Microsoft Power Automate.Strong analytical, presentation, and stakeholder management skills.

Should have rich experience in managing Supply Chain as a Domain Process Lead, preferably in Planning, S2P & Order Management with added knowledge of Engg ServicesMust have a strong knowledge of Global Supply Chain Operations and have managed Onshore/Nearshore processes.  Have good understanding of industry automation tools (AI, Gen-AI, RPA etc) in SCM domain and have actively engaged in deploymentShould have strong analytical skills with Date to Decision approach, reporting and should be able to lead/coordination to manage cross-departmental actions  Must have good communication skills and be flexible on working hours (preferred coverage 10am – 11pm IST)Should be able to lead, execute and close action independently with minimum support in this Individual Contributor role.

Strong knowledge of end-to-end SCM processes.Should have rich experience in managing OTC as a Domain Process Lead, with 15+ years of experience.Experience in Finance & Accounting BPO or Shared Services.Expertise in process transformation and continuous improvement.Knowledge of Lean, Six Sigma, and process excellence methodologies.Experience with ERP platforms such as SAP S/4HANA, Oracle Fusion Cloud ERP, and Microsoft Dynamics 365.Familiarity with automation tools such as UiPath, Automation Anywhere, and Microsoft Power Automate.Strong analytical, presentation, and stakeholder management skills.

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