Complex Claims Resolution Specialist - Environmental
Make an Impact. Shape Outcomes. Build a Career with Purpose.
skilled, motivated, and solutions-driven Senior Claims Resolution Specialist
USRM Environmental Team
General Liability
Homeowners Liability
deep investigation, strategic negotiation, and high-level coverage analysis
Compensation Perks
up to a $2,500 sign-on bonus
All-Lines Adjuster license in Florida or Texas
Work Style
twice per month,
In this role, you will
Own a portfolio
Evaluate coverage, assess liability, and set reserves
Communicate with policyholders, experts, attorneys, remediation teams, and claimants
to uncover the story behind each claim.
- Write
clear, concise Coverage Position Letters
Drive litigation strategy
Negotiate settlements
with attorneys, co-defendants, and other carriers - securing fair outcomes while identifying cost-sharing opportunities.
- Provide leadership-level insight through
comprehensive reporting
Ideal experience includes
- Strong expertise in
casualty claims
, litigation, commercial general liability (environmental exposures preferred), and complex coverage analysis.
- Proven ability to
draft high-quality coverage letters
(a writing sample may be requested).
- A measured, analytical approach balanced with confident decision-making.
- Excellent communication skills and the ability to work collaboratively with a diverse range of stakeholders.
Why You'll Love Working Here
training
, ongoing mentorship, and access to a supportive network of experts. We're deeply committed to setting you up for long-term success.
This is your chance to build a career where your expertise matters, your ideas are valued, and your work directly impacts real people and real outcomes.
Qualifications
- Must have an expert knowledge of coverage, liability, and complex claims handling procedures.
- Must be able to effectively handle claims at the highest technical and complexity level.
- Must be knowledgeable of state and federal laws in the adjuster's jurisdiction.
- A full working knowledge of claims operations and procedures is required.
- Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills.
- The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience.
- Ability to obtain proper licensing as required.
Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
Not included in the source posting: what you'll do.
Who can apply
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