Salesforce Project Manager
DiscoveredSalesforce
Bangalore, India; Gurgaon, India; Hyderabad, India; Pune, IndiaexternalProject ManagementPosted 6 days ago (Aug 6, 2026)
About the role
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
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Job Category
Customer Success
Job Details
About Salesforce@@/HD@@
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
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As a Salesforce Project Manager (@@/HD@@
Individual contributor) , you will lead & own the
end-to-end delivery of global, outcomes Salesforce implementations
using Agile methodologies and modern, AI-enabled delivery practices. You will be accountable for
delivery excellence, financial performance, governance, and stakeholder alignment
, operating with a strong business-owner & customer first mindset.
This role requires strategic thinking, executive presence, and hands-on delivery leadership
to manage complex Salesforce programs, protect project margins, and scale delivery impact across the organisation.
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What We Expect@@/HD@@
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• End-to-End Salesforce Delivery & Financial Ownership: @@/HD@@
Own the complete Salesforce delivery lifecycle, managing scope, timelines, risks, resourcing, and dependencies while ensuring high-quality outcomes and protecting Sold vs. Delivered margins.
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Agile Delivery Leadership
Lead Agile delivery using frameworks such as Scrum and SAFe, driving sprint execution, backlog prioritisation, delivery predictability, and high-performing cross-functional Salesforce teams.
•
Program Planning & Roadmap Management
Develop and manage integrated project plans and delivery roadmaps, ensuring transparent progress reporting, risk visibility, and dependency management across the engagement lifecycle.
•
Stakeholder & Executive Management
Drive stakeholder alignment through effective communication, executive reporting, governance forums, and proactive escalation management in complex, global environments.
•
Quality Governance & Delivery Excellence
Establish and enforce delivery governance, standards, and best practices, ensuring compliance, quality benchmarks, and continuous improvement across projects.
•
Resource & Budget Management
Plan and optimise project resourcing, manage budgets and forecasts, track financials, and mitigate delivery and financial risks throughout the engagement.
•
AI-Driven Productivity Enhancement
Encourage the strategic adoption of authorised AI technologies to boost team efficiency and optimise overall project delivery cycles
•
Core Industry & Domain Specialization
Direct experience leading complex, end-to-end digital transformation programs across key global industries, including
Financial Services, Healthcare, Life Sciences, Manufacturing, Retail, and Consumer Goods
.
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Timezone flexibility
Timezone flexibility to ensure comprehensive support and alignment with global customer needs
Must Have
:
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• 10+ years@@/HD@@
of total experience in the IT industry, with
5+ years delivering Salesforce projects
• Proven experience managing
Salesforce implementations
across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds
• Strong understanding of the
Salesforce delivery lifecycle
, with the ability to collaborate effectively with Architects and Technical Leads (hands-on configuration is not required)
• Demonstrated ability to
communicate clearly, confidently, and assertively
with senior stakeholders and executives
•
Salesforce Certifications (any one)
• Sales Cloud Consultant
• Service Cloud Consultant
• Experience Cloud Consultant
•
Project / Agile Management Certification (any one)
• PMP, PMI-ACP, SAFe Agilist, PRINCE2, CSM, or PSM
• Hands-on experience with project management and collaboration tools such as
JIRA, Azure DevOps (ADO), MS Project, Smartsheets, Google Workspace
• Awareness and practical exposure to
AI-enabled delivery tools
(e.g., Gemini, Notebook LM) and an
Agentic Delivery mindset
• Willingness to
Desirable/Nice to Have
• Experience delivering Salesforce projects in
Financial Services, Consumer Goods, Healthcare, or Life Sciences domain(s)
• Exposure to
MuleSoft, Salesforce Data Cloud
, or related integration and data platforms
•
Salesforce Agentforce Specialist or Legend certifications
, with experience managing Agentforce-enabled projects
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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