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Cummins

Branch Manager - Segment or Small Geography

Discovered
Cummins
Spokane, WAexternalAdvertising and MarketingPosted about 1 month ago (Jun 30, 2026)

About the role

We are looking for a talented

Branch Manager - Segment or Small Geography

to join our team in

General Management

in

In this role, you will make an impact in the following ways

Drive consistent financial performance

by owning P&L across multiple branches, aligning execution to the Annual Operating Plan, and actively managing key metrics like profitability, asset utilization, and balanced scorecards. •

Scale business growth across the region

by leading market analysis, executing sales and marketing plans, and building strong customer relationships and strategic partnerships. •

Elevate customer experience and loyalty

by fostering a service-first culture, improving Net Promoter Scores, and ensuring consistent, high-quality branch operations. •

Strengthen operational excellence

by optimizing branch processes, improving Repair Event Cycle Time, and proactively addressing recurring warranty issues to enhance product and service quality. •

Build a high-performing leadership pipeline

by coaching, developing, and holding Branch Managers accountable through clear goals, work plans, and Individual Development Plans. •

Ensure safety, compliance, and corporate responsibility

by upholding health, safety, and environmental standards while promoting a culture that supports employees and the community. •

Align regional strategy with enterprise goals

by developing a deep understanding of Cummins' business across markets and translating that into locally effective execution. •

Lead with accountability and collaboration

by coordinating across functions, empowering teams, and ensuring day-to-day branch operations consistently deliver on performance, customer satisfaction, and growth objectives.

To be successful in this role you will need the following

Apply strong financial acumen

to interpret P&L, scorecards, and asset metrics-making data-driven decisions that improve profitability and operational efficiency across branches. •

Build and lead high-performing teams

by creating alignment, leveraging diverse strengths, and fostering accountability among Branch Managers and their teams. •

Use business insight to guide strategy

by connecting market trends, regional dynamics, and Cummins' broader goals into actionable plans that drive growth. •

Communicate with clarity and purpose

across all levels-ensuring expectations, priorities, and performance insights are well understood and acted upon. •

Lead with a customer-first mindset

by strengthening relationships, improving service delivery, and ensuring branches consistently meet or exceed customer expectations. •

Develop talent and drive engagement

by coaching leaders, supporting career growth, and creating an environment where employees are motivated and empowered to perform at their best. •

Champion a culture of safety, accountability, and inclusion

by influencing positive HSE behaviors, valuing diverse perspectives, and effectively managing conflict when it arises. •

Deliver consistent results through operational excellence

by optimizing service capability, capacity, and coverage-ensuring the right resources, processes, and performance standards are in place to meet business and customer needs.

Education, Licenses, Certifications

• College, university, or equivalent degree in required Business Administration, Engineering, or related subject required. • Six Sigma Green Belt certification or Sponsor certification preferred

Experience

• Significant relevant experience required, including managerial and budgetary experience.

Additional Skills/Experience

• Minimum 3-5 years of operational management experience leading multi-segment service operations (Power Generation, On Highway, and Industrial) • Demonstrated experience leading large service operations teams, including technicians, supervisors, and support staff • Proven ability to manage complex, multi-segment service environments with competing customer and operational priorities • Strong track record of delivering results across key operational metrics (productivity, work in progress, financial performance, and customer satisfaction) • Experience partnering cross-functionally with Service, Parts, and Sales to drive business performance

Job

General Management

Organization

Cummins Inc.

Role Category

On-site with Flexibility

Job Type

Exempt - Experienced

Min Salary

$105600

Max Salary

$158400

ReqID

2431648

Relocation Package

Yes

100% On-Site

Yes Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.

Not published in this posting

The company didn't include benefits in the source posting. The hiring team may have more details on their own site.

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Apply on Cummins

This role was discovered from a public careers page. Applications are handled by the hiring team at Cummins.

Attribution: sourced from Cummins's public The Muse board.

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