Key Account Manager

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. @@HD@@ Job Description@@/HD@@ @@HD@@ Job Summary@@/HD@@ The Key Account Manager is responsible for developing and maintaining strong, long-term relationships with our strategic customers. This role focuses on maximizing sales opportunities, ensuring customer satisfaction, and driving market share growth within assigned key accounts. @@HD@@ Job Responsibilities@@/HD@@ • Develop and execute comprehensive account plans for assigned key accounts, aligning with the company's strategic objectives. • Identify and cultivate relationships with key decision-makers and influencers within customer organizations. • Achieve and exceed sales targets and key performance indicators (KPIs) for assigned accounts. • Negotiate and manage complex contracts, pricing agreements, and service level agreements. • Proactively identify customer needs and develop tailored solutions utilizing BD's product portfolio. • Collaborate cross-functionally with internal teams (e.g., marketing, technical support, supply chain) to ensure seamless customer experience and service delivery. • Monitor market trends, competitive activities, and customer feedback to inform account strategies. • Prepare and deliver compelling presentations and proposals to key stakeholders. • Maintain accurate records of customer interactions, sales activities, and forecasts in the CRM system. • Provide regular reports on account performance, market opportunities, and challenges to management.