Key Account Manager

• Daily sales target splits & tracking including traffic/conversion/basket size and corrective action to ensure sales target delivery • Daily check product listing/ pricing /stock online to ensure high quality brand image • eCommerce key events planning & execution (eg. 618/1111) • Flagship store strategy and operation including visual design/content preparation • Monthly marketing program planning & execution to improve brand share & DOT • A&P plan tracking to maximize effectiveness • Regular (quarterly/monthly) reviews with customers to check in progress and develop corrective action • Confirm price compensation and rebate for in time pass through • In time communication with customer for price adjustment or new product launch • Ensure in time contract sign off & other related document

• Build strong insights on responsible eCommerce customers/partners including vision/strength/weakness, financial status, organization & changes to identify business opportunities and risks • Actively understand online patient journey based on data and design patient initiatives to drive brand share and extend DOT cross TAs • Develop eCommerce customer annual JBP (joint business plan) with ambitious sales target and marketing programs with clear resource prioritization & trackable KPI • Develop eCommerce customer sales operation rules including stock level benchmark, sell-out tracking mechanism considering different business type

• Work with marketing team to prepare monthly eCommerce customers/Partners product training plan • Regular & accurate IBP update to reflect market demand • Work with supply chain team to set price compensation and rebate calculation rules and in time result delivery • Monthly update eCommerce customer list to CE for sales booking • Design and implement marketing programs with buy-in by stakeholders

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