Product Leader - Compliance Products

20859

Product Management; Manufacturing; Supply Chain

Full-Time

In Office / Partial Remote from Neenah/Appleton/Oshkosh area #LI-Hybrid @@HD@@ Work Hours: Standard Business Hours Position Summary@@/HD@@ J. J. Keller is seeking a Product Leader who will be responsible for the strategy, development, launch, and lifecycle management of J. J. Keller's compliance product and service offerings. This role partners with customers and cross-functional teams to identify market opportunities, define product roadmaps, and deliver solutions that address business and compliance challenges. The Product Leader leverages customer insights, industry knowledge, and market trends to drive revenue growth, enhance customer satisfaction, and ensure successful product delivery. This position requires a strategic, customer-focused leader who can influence stakeholders, prioritize initiatives, and bring innovative solutions to market. @@HD@@ Job Responsibilities@@/HD@@ • Delivers results in line with the following key metrics/accountabilities: • New service launch objectives • Customer satisfaction, loyalty, and retention targets • New service revenue and growth targets • Overall business line revenue and growth targets • Budget control • Oversees product development and monitors trends that indicate the need for new/enhanced products and services. • Participates in customer/market needs analysis and manages the existing assigned line by delivering product enhancements that address those needs. • Collaborates with internal stakeholders on the creation of a product roadmap for all product and services within the assigned line. • Develops and manages processes that transform business requirements into detailed product/service requirements and leads cross functional teams in product definition and design. • Leads the successful launch of assigned product/service offerings (new development, life cycle management of current offerings and applicable back-office systems). • Partners with the Development team throughout the development cycle including grooming and prioritization processes to ensure a high quality, on-time delivery of features and functions that meet customer / market expectations. • Develops pricing strategies to maximize market share and maintain profitability. In some areas, pricing strategies are a collaborative effort with Marketing and Portfolio Management. • Represents J. J. Keller at industry and market events to educate, inform and garner feedback on assigned products and services. • Participates in establishing and managing the Customer Loyalty Index for the assigned line of products and services, and collaborates on product plans and strategies based on periodic survey results. • Manages expenses in line with departmental budgets and corporate business conditions. • Maintains a deep understanding of the regulatory space to define solutions that achieve compliance, to include understanding the ways in which our customers address compliance and the business processes that they use to complete the work.

• Bachelor's degree required in Marketing, Business or a Technology field. • In lieu of degree, may consider an additional 4 years of experience in a product management or project management role.

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

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if your referral is hired. J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Oshkosh

Appleton

Supply Chain, Product Manager, Project Manager, User Experience, Compliance, Operations, Technology, Legal