Assistant Housekeeping Manager

Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.

supports the delivery of an exceptional member and guest experience by maintaining the highest standards of cleanliness, organisation, and presentation across all areas of the Club. Working closely with the Housekeeping Manager, you will oversee the day-to-day operations of the housekeeping team, ensuring every space reflects the luxury and attention to detail expected at the Club.

• Support the Housekeeping Manager in overseeing daily housekeeping operations across all areas, including public spaces, member lounges, changing rooms, spa areas, and back-of-house. • Supervise and coordinate housekeeping staff schedules to always ensure appropriate coverage. • Conduct regular inspections to ensure cleanliness, presentation, and maintenance standards are consistently met. • Respond promptly to guest/member requests, resolving any housekeeping concerns efficiently and courteously. • Assist with inventory management of cleaning supplies, linen, guest amenities, and equipment, ensuring cost control and minimal waste. • Support recruitment, onboarding, and training of housekeeping staff. • Ensure team is fully briefed on daily priorities, special requests, and Club standards. • Communicate effectively with other departments (Front Office, Events, Maintenance) to coordinate service delivery. • Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence. • Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.

• Minimum of 2+ years’ experience as Housekeeping supervisor or assistant manager. • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests • Must be able to demonstrate competency as outlined in the training schedule and Club School • Must be able to work flexible shifts and schedules, including weekends and holidays as needed • Ability to take direction, work in a team environment and autonomously