Seasonal Sr Specialist Financial Products Operations

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members.   From guest service professionals and product designers,   to vendor managers and financial and workforce management analysts, TES   comprises   several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through ex ceptional service and support. W e foster a culture of responsive,   knowledgeable   and committed service—from the inside out—through enterprise services our people can count on.   TES includes several contact centers focused on the quick and seamless resolution of a variety of issues. From   Financial Products Guest Contacts (FPGC)   to the   T eam Member Services   ( TMS ), we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. We directly support Target’s bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to   the work   they do best, from headquarters to stores to distribution centers.   As a Seasonal   Specialist   Financial Products   Operations, you will work in the Brooklyn Park facility and provide back-office support to our guests, TES service centers, external vendors and agencies, and business partners by researching, reviewing, and processing written requests in a timely and accurate manner. These requests are related to   Financial Products   account maintenance, collection processes, payment inquiries, and legal documents such as subpoenas and   affidavits . You will   be responsible for   clearly understanding and abiding by all policies and procedures and adhering to strict data security guidelines and compliance regulations, while achieving performance and service level goals   utilizing   strong time management and attention to detail .    You’ll   ensure proper destruction of this   media   based on Target’s retention   guidelines.       Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.   •

• High School Diploma or GED   • 1+ years of   previous   guest experience or customer service experience   • Ability to interact with guests, team   members   and internal business partner s with a professional,   friendly   and   empathetic   style.   • Detail oriented and   accurate   • Works well on a team while being self-motivated   • Ability to use various information sources to answer questions,   identify   problems and appropriately resolve guest issues   • Strong technical skills, ability to work within multiple systems, and high   proficiency   with PC/Microsoft applications   • Proficiency   with   Fiserv   preferred   • Requires standing in 2 –   4 hour   increments on occasion whi le sorting media from the store   Find competitive benefits from financial and education to well-being and beyond at   https://corporate.target.com/careers/benefits .