Engine Field Service Technician

We are looking for a talented Engine Field Service Technician to join our team, specialising in field-based engine diagnostics, repair and maintenance within our Distribution Business Unit (DBU) organisation in West Yorkshire. Working hours: Monday to Friday, 8.00am to 5.00pm. In this role, you will make an impact in the following ways: • Diagnose, troubleshoot and repair a wide range of Cummins engine products across on-highway, off-highway, industrial, marine and power generation applications. • Deliver high-quality field service support at customer sites, minimising equipment downtime and helping customers keep their operations running smoothly. • Perform complex engine overhauls, maintenance and repairs in line with Cummins service procedures and quality standards. • Use advanced diagnostic technology and electronic service tools to identify root causes and resolve technical issues efficiently. • Build trusted customer relationships by providing professional technical support and responsive service. • Support the development of technicians and apprentices by sharing knowledge, coaching others and contributing to a strong team culture. • Identify opportunities to improve customer outcomes through additional service solutions and preventative maintenance recommendations. • Champion a safe, compliant and environmentally responsible workplace by following Health, Safety and Environmental standards and participating in continuous improvement initiatives. To be successful in this role, you will need the following: • Strong diagnostic and fault-finding skills, with the ability to troubleshoot complex mechanical and electronic engine systems. • Excellent customer service and communication skills, with the ability to build positive relationships and explain technical information clearly. • A proactive approach to problem-solving, prioritisation and working independently in a field-based environment. • Confidence using digital diagnostic and service management tools to complete repairs, documentation and reporting accurately. Education/Experience: • Apprentice-trained Engine Technician qualification or a vocational diploma in a relevant technical discipline is preferred. • Significant field service experience with diesel engines, power systems or related mechanical and electrical equipment. • Expert-level knowledge of engine products, maintenance practices and repair procedures. • Experience providing technical guidance, knowledge sharing or coaching to less experienced technicians is preferred. • A valid driving licence is required, as travel to customer sites is a key part of the role. This position may require licensing for compliance with export controls or sanctions regulations.