Operations Analyst - Client Account Management

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! @@HD@@ Job Description@@/HD@@ The Client Account Management team handles all Client Onboarding and Monitoring for Global Treasury, Banknote and Global Bulk clients. The Operations Analyst will be responsible for Account Opening, Closing and Maintenance, Foreign Exchange Confirmations, SWIFT MT300 processing, and various other functions as assigned. Hours of operation range from 7:00 am to 6:00 pm EST daily, however, shift hours are subject to change as business needs arise to ensure sufficient coverage for support functions. Required to work different shifts including statutory holidays as required, based on departmental needs The Operations Analyst will report to the Department Manager. @@HD@@ Responsibilities@@/HD@@ • Open, close, and maintain accounts, for Global Treasury Clients, within the defined timelines • Foreign Exchange Confirmations and SWIFT MT300 processing • Monitor Queue for transactions that have been blocked by Global Economic Sanctions and open accounts within a quick timeline • Maintain client database for various Lines of Business • Address and respond to inquiries from business partners • Complete various accounting entries • Archiving and controlling of department records • Other administrative duties, as assigned including month end reporting requirements and daily queries to support department and preparation of reports • Required to work different shifts including statutory holidays as required, based on departmental needs