Senior Accounting Team Lead (OTC) with German- Lodz

@@HD@@ Infosys Poland Sp. z o.o. - Łódź - Hybrid 2/3 We are looking for candidates with: @@/HD@@ Fluent German (min. C1) and very good English (min. B2) - essential for client communication purposes Minimum 3-4 years of experience in OTC / Order to Cash / Finance & Accounting Previous experience in a team lead or coordinator role Strong understanding of OTC processes (cash application, collections, deductions, etc.) Strong communication skills and a customer-oriented mindset Experience in an SSC/BPO environment will be an advantage University degree (preferred) Willingness to travel occasionally to client locations Ability to quickly learn and implement new systems/ERP solutions within the team @@HD@@ Strong prioritization and organizational skills Your responsibilities: @@/HD@@ @@HD@@ Team leadership & process coordination: @@/HD@@ Leading and supporting a team within the OTC domain Monitoring team performance and ensuring delivery against SLAs and KPIs Onboarding, training, and development of team members Acting as a point of contact for internal stakeholders Building and maintaining effective relationships with client representatives @@HD@@ Ensuring process compliance and maintaining up-to-date documentation Process improvement: @@/HD@@ Identifying areas for improvement and supporting the implementation of changes Ensuring adherence to internal controls and quality standards @@HD@@ Setting and monitoring team targets What we offer: @@/HD@@ Stable employment based on an employment contract (no trial period) Hybrid work model (2 days per week in the office) Opportunity to use German on a daily basis Access to internal training platforms and development programs Opportunities for internal growth within the organization Private medical care (Medicover) with the option to extend to family members Multisport / MyBenefit platform Group insurance Well-being platform with access to psychological support Company equipment Social Fund benefits Flexible working hours