Client Success Manager | Remote, USA

• Four-year degree in Cyber Security, Computer Science, Information Systems or related degree. • Knowledgeable with various SIEM tools (Splunk, LogRhythm, QRadar, etc). • Knowledgeable of MITRE Attack Framework • Security+, or equivalent cyber security certification • Comfortable and knowledgeable with utilizing Copilot for all Microsoft Office products • Knowledgeable and experienced in creating AI agents • Current knowledge of client success practices, security threats, solutions, security tools, network technologies & procedures. • Strong presentation and verbal communication skills. • A process-oriented individual with strong attention to detail, an appropriate sense of urgency, and strong organizational skills. • Must possess a high degree of initiative, motivation, and problem-solving skills • Ability to translate complex technical concepts into business risk and desired outcomes • Experience with cyber threat actor techniques, tactics, and procedures • Experience with Client Relationship Management (CRM) software such as Salesforce & ServiceNow. • Experience working with C-Suite executives, VPs or Directors. • Ability to build and nurture trusted relationships with clients and internally. @@HD@@#LI-KG1 What you can expect from Optiv@@/HD@@ • A company committed to our inclusive value through our Employee Resource Groups • Work/life balance • Professional training resources • Creative problem-solving and the ability to tackle unique, complex projects • Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. • The ability and technology necessary to productively work remotely/from home (where applicable)