Manager, Contract Specialist

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. @@HD@@ Job Category Operations Job Details About Salesforce@@/HD@@ We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. @@HD@@ Job Details@@/HD@@ You will lead a team of Contracts Specialists and be responsible for building and maintaining a High Performance team that adheres to stated KPIs and aligned with V2MOM objectives. Collaborating across Finance, Legal, Revenue, and Pricing, you'll get to work with large enterprise solutions customers to ensure that both of our interests are met as well as moving the contracting process along. @@HD@@ Responsibilities:@@/HD@@ Manage a team of Contract Specialists Collaborate & build relationship through regular touch points with Sales leadership Communicate expectations to team members, manage performance and provide ongoing coaching, feedback and recognition Create and foster a motivating work environment. Manages on-going learning and development needs of team members Deliver on SOX Compliance requirements Ensure the team is aware of & adhering to policies and procedures Perform audits on the quality of work using existing Reports and Dashboards Leverage department dashboard to ensure inquiries are processed timely and accurately Acts as the first point of contact for any escalations. If unable to resolve the issue, escalate to Management appropriately Able to work in a complex and changing organisation by enabling team and give them clear guidelines by consulting with their peers Ensure the collaboration with peers and extended support functions Determine when to own deals that may be too complex for the Team and act as the POC when required Ensure Deal coverage during their team leave Challenge Status Quo & provide recommendations on Internal processes Ensure V2MOM objectives are met on a regular basis @@HD@@ Ensure employee career/development discussions objectives are met Required Skills:@@/HD@@ 4+ years of relevant work experience in finance or operations Prior experience in large scale technology company required, enterprise software preferred Demonstrated influence delivering results with large-scale, cross-functional teams Excellent communication and solution providing skills Able to work under pressure with competing priorities Flexibility and ability to adjust on the fly, to new demands; a high sense of urgency Strong Team Player Able to work autonomously English required, other languages a plus Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.