Student Services Technician

• Delivers information via telephone, in person, and online. • Performs general office duties, including data entry and retrieval, manual and electronic processing, answering telephones, and other clerical tasks. • Ensures compliance with safety regulations, procedures, protocols, and OSHA standards, and wears personal protective gear if required. • Provides guidance and support to students by referring them to appropriate resources within CNM. • Offers explanations and interpretations of CNM policies, procedures, and programs through various communication channels, including telephone, in-person interactions, and online platforms. • Performs a variety of general office duties such as data entry, retrieval, manual and electronic processing, and answering telephones. • Performs other related duties of a similar nature and level as assigned. • Refers individuals to the appropriate CNM resources and provides explanations and interpretations of CNM policies, procedures, and programs