Emergency Response Coordinator

Core responsibilities for the position are as follows: • Promotes the Company in a professional manner while providing Emergency Services. • Generates new business by selling industry leading restoration services. • Communicates with customers in person, over the phone, and in writing for the purpose of closing leads. • Qualifies leads through direct assessment of emergency events and provides supporting documentation to Emergency Services Specialist for follow-up of leads. • Collaborates and builds relationships with the project managers and marketing representatives in order to effectively sell the Company's services while achieving their sales goals. • Monitors emergency situations taking place locally, regionally, and nationally for the purposes of generating new sales. • Provides direction to Emergency Services Specialist on follow-up of leads through use of web-based tools and ESD technology support. • Tracks the Sales Performance goals as defined by the Director of National Sales to ensure goals are met. • Identifies sales activities, sales results, and potential commission calculations for purposes of reporting to ESD team. • Reviews compiled information relevant to emergency events and ensures prompt disseminate to the ESD team as well as other branches and/or departments, as deemed necessary. • Provides timely response to all electronic communications and all sales opportunities.