HR Ops Associate - Italian Speaker

In this role you will work in the People Ops organization managing administrative processes for our GEV Italy LEs. @@HD@@ Job Description@@/HD@@ @@HD@@ You will be@@/HD@@ participating in one or more of the dedicated HR process where you will be handling Employee / HR queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with respective HR business partners for dedicated GE Vernova Business/Location and cooperating with Senior experts / owners of your responsible HR service process. As an Associate / Advisor for Employee Lifecycle/Onboarding/ Offboarding process you will be: • Guiding employees through their lifecycle/onboading / offboarding / etc moments that matter by advising them in respective HR matters and completing administrative tasks in the internal HR systems. Understanding their questions and issues, advising them in a professional way and handling their queries in a timely manner • Creating respective documents that support the regulations of the country-specific legal environment • Ensuring excellent customer experience, which includes phone and chat support, employment related data changes and documentation in order to provide end-to-end customer care • Answering / and delivering service through a ticketing system • Being proactive in handling process gaps that you face and being involved to find a solution and participating in process improvements

and

language knowledge both verbal and written • Ability to

effective through written and verbal communication and consistently deliver high quality customer service in a professional manner • Demonstrated

between tasks with different deadlines, complexity •

@@HD@@ Additional Information@@/HD@@ @@HD@@ Relocation Assistance Provided: @@/HD@@ No