UNIX-SQL Support

Request: • Excellent verbal and written communication skills • Experience around 2-4 Year minimum related to L2 production support experience • Experience of working in a global team. • Excellent organization and coordination skills. • Strong problem-solving skills and an ability to learn rapidly on-the-job. • Self-motivated, ability to identify and resolve issues with minimal oversight. • Experience in financial services is plus. • Cloud Application and respective infrastructure Knowledge is a plus. Technical Expertise: -> • Programming and scripting of operational administration tasks in Unix & SQL • Scripting: Basic knowledge of Shell/Python/PowerShell for automation and log analysis. • Familiarity with any tools such as Splunk, Grafana, Pagerduty, WatchTower, Checknanny or AppDynamics. • Experience with tools like ServiceNow, Jira or Remedy for incident and change management. • Networking Basics: Understanding of DNS, IP, firewalls, load balancers, ports etc Willing to work under pressure: -> • Actively supported troubleshooting and outages in coordination with engineering, developer teams, and outage management • Proactively identify problems, suggest fixes, and work towards ultimate resolution • Previously worked in a large organization or with international teams across multiple time zones and possible rotation in weekends