Operations Specialist

We are seeking a detail-oriented and proactive Operations Specialist to join our growing Operations team. This role is critical in ensuring smooth and efficient management of our operational workflows — from onboarding and contract management to bordereaux processing and reporting. The ideal candidate thrives in fast-paced environments, is data-driven, and brings a passion for process improvement and collaboration across teams.

across onboarding, policy administration, and bordereaux lifecycle stages to ensure data completeness, timeliness, and accuracy. •

, ensuring consistent and auditable records across all operational systems. •

such as submission cycle time, processing duration, and SLA adherence. •

to increase efficiency, reduce manual touchpoints, and enhance the member experience. • Partner with internal teams to

. • Leverage tools like

to create reports and insights that inform business decisions. • Assist in

, ensuring all documentation, systems, and workflows are aligned before activation.

• Bachelor’s degree (or equivalent) required. • 5 years of relevant experience within the insurance industry. Experience with specialty insurance a plus. • Strong understanding of

. • Proven ability to work cross-functionally with technical and non-technical teams. • Proficiency with

, and workflow tools such as

. • Exceptional attention to detail and ability to manage multiple priorities simultaneously. • Excellent written and verbal communication skills.

• Experience with

or insurance data workflows. • Familiarity with

or onboarding systems. • Experience with

(Power Automate, Zapier, or similar).

Accelerant Holdings is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

: We believe that taking time to rest and recharge makes us all better. That’s why we offer flexible time off and encourage our team to take the time they need to prioritize their health and well-being.

: We offer high-quality health, dental, and other benefits to ensure our team members have access to the care they need.

: Work where you’re most productive and fulfilled. This position is open to remote candidates across the U.S. and Canada. who have the flexibility to work with our teams distributed across Europe and North America. Most cross-team collaboration happens in the mornings of the Eastern Time Zone.

: We value face-to-face connections and believe that in-person interactions can enhance collaboration and build stronger relationships. Travel could be a small part of your role, with opportunities to connect with your team and our members in person.

Our incredible team is united by the mission to make insurance work better — for everyone. We’re a fully remote, high-trust team where engineers, data scientists, and insurance experts work side-by-side to ship in weeks, not years. Every model trained and feature released unlocks protection for thousands of small businesses and proves that centuries-old markets can run on modern data. We back bold ideas with meaningful equity, flexible schedules across North America and Europe, and a culture built on curiosity, autonomy, and clear results. If you love tackling hard problems, moving quickly, and seeing your work matter every day—join us. Originally posted on Himalayas