Customer Service Representative

Discovered

Flex

El Paso, TXexternalCustomer ServicePosted 11 days ago (Aug 1, 2026)

About the role

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. @@HD@@ Job Summary@@/HD@@ To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a

Customer Services Representative

located in

Juárez Sur.

@@HD@@ Report to the Program Management Manager @@/HD@@ the

Customer Services Representative's

role involves: @@HD@@ What a typical day looks like: @@/HD@@ • Appropriately utilize system applications and resources to accurately and effectively in providing comprehensive and high-quality services for all customers' needs. • Handle enquiries and resolve customer problems and complaints with care and efficiency and ensure one call resolution. • Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or challenging customers. • Experience in Electronic Industry (desirable).

The experience we're looking to add to our team

• Intermediate English. • Typically requires a bachelor's degree. • Identify situations in which the customer requires further explanation or training and effectively provide a solution for the customer as needed. • Interpret customer needs, recognize symptoms, causes and solutions.

What you'll receive for the great work you provide

• Pantry vouchers • Saving Fund • Christmas bonus • Holiday bonus • Medical Insurance • Life Insurance

EM57

@@HD@@ Job Category@@/HD@@ Operations Required Skills: Optional Skills: Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Not published in this posting

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