Administrative Associate - General Management

We are looking for a talented Administrative Associate - Level II to join our General Management team in Kenner, LA. In this role, you will make an impact in the following ways: • Serve as the primary point of contact for visitors, employees, and business partners, providing professional reception and administrative support. • Support day-to-day office operations by coordinating administrative activities, managing documentation, and ensuring records are accurate and up to date. • Assist with new hire onboarding and orientation activities, helping create a positive and organized employee experience. • Coordinate meetings, prepare communications, take detailed meeting notes, and distribute meeting minutes and other materials as needed. • Maintain employee records and upload documentation into company systems while ensuring accuracy and confidentiality. • Support facility operations by coordinating maintenance requests, scheduling repairs, assisting with purchase orders (POs), and processing invoices. • Serve as a liaison for facility-related concerns and help ensure issues are addressed in a timely manner. • Prioritize multiple responsibilities in a fast-paced environment while demonstrating a strong sense of urgency and attention to detail. • Build positive working relationships with employees across the branch and support cross-functional business initiatives. • Complete required training on a timely basis. • Adhere to all relevant Health, Safety & Environmental policies, procedures, and legislation and report any issues or incidents to their supervisor. Key Responsibilities • Provides administrative and office management support for branch operations. • Serves as the first point of contact for visitors, customers, and employees, delivering exceptional customer service. • Coordinates onboarding activities and maintains employee documentation and records. • Attends meetings, captures meeting notes, and distributes communications and follow-up materials • Maintains accurate records and uploads documentation into internal systems. • Assists with facility management activities, including maintenance coordination, vendor communication, PO creation, and invoice processing. • Supports branch leadership with administrative projects and operational initiatives. • Demonstrates strong organizational skills, attention to detail, and the ability to manage multiple priorities. • Handles confidential information with professionalism and discretion. • Contributes to a positive team environment while supporting day-to-day branch operations. Competencies: • Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. • Customer focus - Building strong customer relationships and delivering customer-centric solutions. • Ensures accountability - Holding self and others accountable to meet commitments. • Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. • Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions. • Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards. • Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. Experience: Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience. • Provide branch reception and customer service • Engage with customers/visitors to identify needs and provide guidance. • Ensure contractor HSE compliance/adherence • Maintain cash records and perform transactions • Ensure HSE inspections are completed and documentation uploaded • Maintain branch access to HSE documentation on cloud for compliance, audit and quick reference purposes • Supervise facilities projects, monitor and report progress