Head IT Engineering Small Business IT

IND Head, Small Business IT - GCC134 We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. @@HD@@ Head - IT Engineering, Small Business IT@@/HD@@ @@HD@@ Location:@@/HD@@ Hartford India (Hyderabad) @@HD@@ Position Summary@@/HD@@ The Head of IT Engineering, Small Business IT, is responsible for leading the technology engineering organization supporting Small Business Insurance platforms and products. This leader will drive technology strategy, engineering excellence, modernization, product delivery, platform stability, and innovation while partnering closely with U.S.-based business and technology stakeholders. The role leads high-performing engineering teams across application development, cloud engineering, DevSecOps, architecture implementation, quality engineering, and production support. The incumbent will play a critical role in accelerating digital transformation, enhancing customer and agent experiences, and delivering scalable, secure, and resilient technology solutions aligned with Hartford's business objectives. @@HD@@ Key Responsibilities@@/HD@@ Technology & Engineering Leadership • Lead the India-based Small Business IT engineering organization. • Define and execute engineering strategy aligned to enterprise technology and business goals. • Drive modernization initiatives across applications, platforms, APIs, cloud infrastructure, and engineering practices. • Establish engineering standards, architecture governance, and best practices. • Champion secure, scalable, resilient, and high-performing solutions. Product & Delivery Execution • Partner with Product Managers, Business Leaders, Architecture, and Enterprise Technology teams to deliver strategic business capabilities. • Ensure predictable delivery of technology programs and product roadmaps. • Drive Agile and Product Operating Model maturity across engineering teams. • Improve speed-to-market through automation, DevSecOps, CI/CD, and engineering productivity initiatives. • Manage delivery risks, dependencies, and operational outcomes. Engineering Excellence & Innovation • Foster a culture of innovation, continuous improvement, and technical excellence. • Drive adoption of cloud-native technologies, AI-enabled engineering practices, automation, and observability solutions. • Establish metrics and KPIs for engineering effectiveness, quality, reliability, and customer outcomes. • Promote reuse, simplification, and technology debt reduction. Talent Leadership • Build and lead a high-performing engineering organization. • Develop leadership bench strength and succession plans. • Coach and mentor Engineering Managers, Architects, and Technical Leads. • Drive employee engagement, inclusion, collaboration, and continuous learning. • Attract and retain top engineering talent within Hartford India. Stakeholder Management • Serve as a trusted technology partner to U.S. business and technology executives. • Influence strategic decisions through data-driven insights and technology expertise. • Communicate effectively with senior leadership regarding delivery, risks, investments, and transformation initiatives. • Build strong cross-functional relationships across Business, Operations, Security, Infrastructure, Architecture, and Enterprise Services teams. Risk, Security & Compliance • Ensure adherence to enterprise security, compliance, risk management, and regulatory requirements. • Drive operational excellence, production stability, and incident management practices. • Strengthen application resiliency, disaster recovery, and business continuity capabilities.