Program Manager

with a strong background in eCommerce and omnichannel program management to join our team in a hybrid work arrangements in Belgium or Netherlands. The ideal candidate will bring proven expertise in managing complex B2B and B2C commerce projects, fostering high-performing teams, and building trusted relationships with senior stakeholders. This role involves driving the successful delivery of value through all project phases - from Discovery to Implementation - while ensuring cross-team collaboration and continuous improvement. With exceptional leadership and communication skills, you will empower teams to innovate, adapt to technology trends and deliver outstanding client outcomes. @@HD@@ #LI-DNI@@/HD@@ @@HD@@ Responsibilities@@/HD@@ • Create transparency and ensure clearly defined goals lead the way • Empower the team to be effective • Ensure the delivery of value with each sprint • Create management support and stakeholder happiness • Foster psychological safety to create an effective and daring team • Drive continuous improvement and growth both for yourself and everyone around you • Be an inspirational leader as a coach, manager, teacher, facilitator and mentor • Build trusted client relationships at steerco level • Plan the program and drive cross-team dependencies • Manage eCommerce projects in various phases like Discovery, Design, Implementation throughout the Omnichannel program

• Dutch language • Creative thinking and ability to approach problems from multiple angles