Technical Trainer Instructor - Senior

to join our team specializing in

in

.

•

that improves technician efficiency, repair accuracy, and overall customer satisfaction •

, systems, and policies into clear, practical learning experiences for technicians and service personnel •

by evaluating participant feedback and linking outcomes to field performance improvements •

and capability reporting to inform leadership decisions and workforce readiness strategies •

through train-the-trainer engagement and regular updates to materials and content •

by customizing training solutions and actively supporting initiatives that elevate service quality and operational performance

•

by proactively identifying training needs, seizing opportunities to improve technician capability, and stepping into challenges with energy and follow-through (Action Oriented, Drives Results) •

by tailoring technical content for diverse audiences and ensuring understanding across technicians, dealers, and customers (Communicates Effectively, Training Delivery) •

by linking training effectiveness to field performance, technician efficiency, and customer satisfaction (Drives Results, Ensures Accountability) •

by forecasting demand, prioritizing initiatives, and clearly connecting training plans to organizational goals (Plans and Aligns, Drives Vision and Purpose) •

by demonstrating technical expertise, integrity, and consistency in both training delivery and field support (Instills Trust) •

by working across systems, stakeholders, and processes to implement training programs and resolve technical challenges (Organizational Savvy) •

by seeking feedback, engaging in train-the-trainer sessions, and staying current on Cummins products, tools, and learning methods (Self-Development) •

by adjusting delivery style, approach, and content to meet varying learner needs and cultural perspectives (Situational Adaptability, Values Differences)

• College, university or equivalent technical experience required. • This position may require licensing for compliance with export controls or sanctions regulations.

Service

Cummins Inc.

On-site with Flexibility

Exempt - Experienced

$78800

$118200

2429561

Yes

No

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.