Fashion Support Consultant (Polish-speaking) – Fashion Industry GS02
About the role
Experience the power of a game-changing career
Career growth and personal development
As a Fashion Support Consultant on our team, you will
- Take incoming customer and from boutiques and shops calls and solve users' demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained
Concentrix is a great match if you
- Have a proficient or bilingual level of Polish, and advanced level of English
- Have minimum of 1-year relevant experience in fashion retail or retail
- Have knowledge of sales techniques (up-/cross-selling, objection handling, etc)
- Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads
- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs
- Have exceptional customer-facing and customer-care skills
- Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office
What's in it for you
- Full-time 39 hours/week contract: Monday to Friday from 8:00 to 19:00
- Salary 19.623 euros gross/year + up to 1.200 euros gross/year in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses
Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1771374
Location: ESP Barcelona - C/ de la Selva de Mar, 129 Language Requirements: Polish (Required), Spanish Time Type: Full time
Not included in the source posting: benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.