Executive Director, Chief of Staff, Global Development Operations

• Act as a trusted advisor and thought partner to the GDO Head and the GDO LT; help shape strategy, priorities, and key decisions
• Drive development of the GDO strategy and roadmap, annual objectives, and enterprise alignment (Drug Development LT, BMS LT, Board of Directors as needed)
• Identify delivery risks, trade-offs, and opportunities across the portfolio and global footprint, and proactively frame strategic options
• Lead Delivery Insight & Prioritization
• Provide end-to-end visibility across the delivery continuum, from study start-up through close-out, for early and late development
• Establish a single source of truth from the frontline to leadership, with consistent delivery metrics on timelines, enrollment, quality, and cost
• Assess delivery status, risks, and systemic challenges to execution across therapeutic areas and countries
• Lead and facilitate prioritization and resource allocation in partnership with Portfolio Strategy Implementation and Reporting (PSI&R), Development Finance, and Business Insights and Analytics
• Ensure alignment of country enrollment and footprint decisions with enterprise strategy, resourcing, and long-range financial plans

• Convert strategic priorities into integrated, actionable plans across GDO functions, therapeutic areas, and regions
• Drive execution of the GDO transformation roadmap, including the move of Global Trial Managers and Global Trial Leaders into therapeutic area-aligned teams, build-out of TA depth in Tier 1 countries, and stand-up of the centralized risk, compliance, and trial enablement Center of Excellence
• Partner with Transformation & Innovation Operations to embed AI-enabled ways of working and retire manual process
• Track progress against objectives and milestones; ensure risk mitigation, contingency planning, and accountability
• Enable effective execution of integrated Drug Development strategies across Project Leaders, Trial Leadership, and PM

• Lead the GDO LT agenda, governance, and operating rhythm, ensuring focus on highest-value topics and strategic decisions, with a cadence that tracks execution against transformation milestones
• Lead workstreams or initiatives to identify solutions to challenges within GDO or across the organization, including single points of accountability across the delivery continuum
• Partner with PSI&R and stakeholders to optimize governance forums and decision quality

• Orchestrate leadership communications across a large, globally distributed organization (town halls, key messaging, change and transformation communications)
• Strengthen team effectiveness, alignment, and follow-through across the GDO LT
• Manage key stakeholder relationships across Drug Development, therapeutic areas, regions, and the enterprise; position GDO as a partner of choice for sites and patients

• Lead, develop, and inspire a team of direct reports covering business operations, strategic initiatives, and communications; set clear objectives, coach for growth, and build succession strength
• Build a high-performing, inclusive team culture that models GDO's values and ways of working across a globally distributed organization
• Allocate team capacity against the highest-value priorities and transformation workstreams, ensuring quality and timeliness of output to the GDO Head and GDO LT

• Operate in a highly matrixed, global environment spanning multiple regions, countries, and time zones to align stakeholders and drive outcomes without formal authority
• Serve as a credible representative of the GDO Head in key discussions

• Deep Clinical Development and/or global clinical trial operations experience (strongly preferred), with demonstrated understanding of end-to-end trial execution, country and site delivery, and cross-functional interfaces
• Degree in Life Sciences or Business Management, and/or advanced degree in related discipline preferred (e.g., PhD, MS, MBA)
• 10-15 years of experience with the Pharmaceutical industry (preferred)
• Business operations experience and familiarity with divisional management preferred
• Demonstrated people leadership experience, including hiring, developing, and leading direct reports in a global, matrixed organization
• Experience as Chief of Staff and experience with portfolio management and reporting.
• Experience in developing portfolio and program strategy
• Experience leading or supporting large-scale organizational transformation and change, ideally including new operating model design and adoption of digital or AI-enabled ways of working
• Experience operating across a global footprint, with awareness of regional and country-level delivery, regulatory, and quality considerations
• Display understanding of the drug development process and the roles that each function plays in design and execution of programs
• Demonstrated strength in partnering with business leaders to assess critical needs and performance, developing, and effectively managing plans and initiatives, and delivering business outcomes.
• Comfort in agile work environment and capable of bringing structure to vaguely defined problems while using creative yet pragmatic problem-solving approaches.
• Highly effective verbal and written communication skills; strong change & stakeholder management skills
• Ability to build relationships and influence and drive organizational engagement across functions and sites.
• Excellent communication and people skills, with the ability to interface with a broad range of internal and external stakeholders at all levels of the organization.
• Excellent influencing and negotiating experience and capabilities in a matrix environment.
• Excellent project management and execution skills and can manage multiple projects and prioritize as needed. Ability to plan and conduct projects within a multi-disciplinary environment.

We hire for skills and capabilities, not just credentials - if this role excites you, but doesn't perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters - because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.