Quarterhill

Site Reliability Engineer

Quarterhill
United StatesPosted Discovered via the company's careers siteMatch locked
RemoteFull Time5+ years expDeveloper

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About the role

Overview Quarterhill is seeking a Senior Site Reliability Engineer (SRE) to join our growing team. This role is an exciting opportunity to contribute to the reliability and performance of smart transportation systems, including a next-generation, cloud-native tolling platform that processes roadway transactions and payments around the clock. As a Senior SRE, you will ensure our systems are highly available, resilient, and scalable, take a leading role in incident response and reliability engineering practices, and help optimize operations across infrastructure and applications.

Responsibilities

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System Reliability

Monitor and maintain the health, availability, and performance of critical transportation services. •

Reliability Standards

Define and track service-level objectives (SLOs), error budgets, and reliability metrics for revenue-critical services. •

Incident Management

Lead incident response - perform root cause analysis, coordinate resolution across teams, and drive blameless post-incident reviews and follow-up actions. •

Automation

Develop and implement automation scripts to streamline operational tasks and improve efficiency. •

Monitoring & Performance

Set up and maintain monitoring, logging, tracing, and alerting tools (e.g., Prometheus, Grafana, OpenTelemetry) to track service health, performance, and resource utilization. •

Capacity Planning

Help assess and plan for capacity, scaling infrastructure to meet growing transaction volumes - including stateful systems such as distributed SQL databases and event-streaming clusters (e.g., NATS, Kafka). •

Collaboration

Work with software engineering, infrastructure, and operations teams to improve the reliability of systems and services. •

System Optimization

Identify performance bottlenecks, troubleshoot issues, and work on optimizations at both infrastructure and application layers. •

Continuous Improvement

Contribute to the ongoing improvement of operational processes, documentation, and best practices in the SRE team. •

Disaster Recovery

Participate in designing and testing disaster recovery plans to ensure the continuity of critical services. This list of responsibilities might not cover everything you'll end up doing. Qualifications •

Experience

5+ years of experience in Site Reliability Engineering, DevOps, or a similar role, preferably in a mission-critical or large-scale environment, including experience leading incident response and mentoring other engineers. •

Technical Skills

  • Experience with cloud platforms (AWS, Azure, GCP) and container orchestration tools (Docker, Kubernetes).
  • Proficiency with monitoring and logging tools (Prometheus, Grafana, ELK stack, Datadog, etc.).
  • Strong scripting skills in Python, Bash, or Go.
  • Solid understanding of Linux and Windows administration.

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Database Knowledge

Familiarity with relational databases (MySQL, PostgreSQL, etc.) and distributed systems. •

Collaboration & Communication

Excellent teamwork and communication skills, with the ability to work across teams to improve service reliability. •

Problem-Solving

Strong troubleshooting skills with a proactive, solution-oriented mindset. •

Experience in Intelligent Transportation

While not required, familiarity with transportation systems, autonomous vehicles, or real-time data systems is a plus.

Preferred Qualifications

  • Experience with traffic management systems, sensor data processing, or other intelligent transportation systems.
  • Knowledge of infrastructure-as-code tools (e.g., Terraform, Ansible, Helm) and GitOps workflows (e.g., Argo CD).
  • Exposure to CI/CD pipelines, including pipeline-as-code (e.g., Dagger, GitHub Actions), and Git-based version control.

Benefits

We offera Total Rewards plan designed with you and your family's health and wellness in mind that includes:

  • Paid days off (i.e.vacation, sick days, bereavement leave)
  • Health and Dental plans
  • Retirement plans
  • Employee and Family Assistance Program (EFAP)
  • Employee referral program

We welcome applicants from all backgrounds, regardless of race, color, religion, sex, veteran status, sexual orientation, gender identity, national origin, age, or disabilityor any other protected characteristics in accordance with applicable federal, state/provincial, and local laws. We're committed to creating a workplace where everyone feels valued and respected. We appreciate all responses and will acknowledge only those being considered for an interview. We respectfully request no calls or unsolicited resumes from Agencies. Originally posted on Himalayas

Not included in the source posting: about the role, benefits.

Skills

grafanaprometheussreansibleawsazurebashci-cddevopsdockergcpgit

Who can apply

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