Site Reliability Engineer 4 (Cloud Operations Resilience Engineering)
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Site Reliability Engineers
who are passionate about marrying data with emerging technologies to join our team. As a Site Reliability Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.
The Cloud Operations Resilience Engineering (CORE) Technology division is responsible for enabling and evolving Capital One's foundational cloud infrastructure layer, including observability, connectivity, resilience and availability.
What You'll Do:
- Drive architectural vision for resilient, large-scale production systems
- Spearhead strategic automation to eliminate systemic toil and elevate platform efficiency
- Lead crisis management, deep-dive RCA, and define system-wide outage prevention strategies
- Define and govern the secure, multi-cloud IaC strategy and maturity roadmap
- Establish organization-wide SLOs, driving accountability for reliability and error budget compliance
- Serve as the primary technical mentor, scaling SRE talent and culture across engineering teams
- Own and implement proactive capacity forecasting, cost optimization, and FinOps strategy for core infrastructure
Basic Qualifications:
- Bachelor's Degree or higher in Computer Science or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)
- At least 8 years of experience leading SRE or DevOps initiatives and defining technical roadmaps
- At least 8 years of experience in architecting, optimizing, and governing enterprise-scale solutions on a major cloud provider (AWS, Microsoft Azure, GCP)
Preferred Qualifications:
- Master's Degree
- 4+ years of experience defining and driving IaC/CI/CD strategies and best practices across the organization
- Experience working with 2 or more high-performance languages for building core platform tools and services
- Expert in managing and optimizing complex, high-scale distributed systems and cloud-native architectures (Kubernetes, Serverless)
- Proven success leading and integrating SRE principles within mature Agile/Scrum development environments
- Deep experience designing and implementing holistic observability and advanced, metrics-driven SLO frameworks
- Expertise in implementing comprehensive security and compliance governance (Zero Trust, Secrets Management) in cloud environments
- Demonstrated significant contribution to the open-source community or strategic internal platform innovation
- Proven track record of designing, scaling, and operating critical production platforms with measurable reliability and efficiency gains
- Experience leveraging cutting-edge Generative AI/Headless AI for advanced Operations automation
- Exceptional technical and strategic communication skills to drive architectural consensus across organizations
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1,
).
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