Manager, Technical Project / Program Management - SmartStart Mayan Automation
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BU Intelligence, Engineering, Quality, and Field organizations
. This role combines deep technical leadership with disciplined program execution to improve installation consistency, reduce warranty exposure, and drive scalable automation across factory and field operations.
Key Responsibilities
Mayan Automation - Install & Warranty
- Lead and develop a team of engineers responsible for Mayan automation programs across SPG BUs
, ensuring alignment with business priorities and install/warranty objectives.
- Own end-to-end execution of Mayan automation for
installation and warranty programs
, from problem identification through deployment and benefits realization.
- Partner with BU Intelligence and Install/Warranty stakeholders to identify install pain points, warranty drivers, repeat nonconformances, and cost‑reduction opportunities.
- Oversee development and continuous improvement of
test plans, Mayan scripts, diagnostics, and troubleshooting workflows
to improve system reliability and reduce field labor.
- Drive test automation, modularization, and standardization of testing, execution, and reporting.
- Support and scale
SmartStart automation initiatives
to improve install consistency, quality, and cycle time.
- Track savings, benefits realization, and continuous improvement metrics.
Technical Leadership & Program Management
- Develop and manage end‑to‑end program plans
, including scope, schedule, risks, dependencies, and deliverables.
- Communicate program status, risks, and mitigation plans clearly to cross‑functional stakeholders and leadership.
- Define, track, and report KPIs such as install efficiency, defect escapes, repeat issues, and warranty cost trends.
Installation Readiness & Field Collaboration
- Provide installation readiness support and lead program adoption and usage tracking
across factory and field teams.
- Enable field success through training materials, documentation, and structured knowledge transfer.
- Participate in customer‑site engagements as needed to assess install risks and customer‑specific requirements.
Required Technical Skills
- Strong understanding of semiconductor capital equipment systems (mechanical, electrical, pneumatic, vacuum, and process subsystems).
- Demonstrated passion for
test automation and efficiency improvement
.
- Experience with system installation, testing, diagnostics, and troubleshooting.
- Familiarity with manufacturing and operational systems such as
SAP, iOMS, Smart Factory, Mayan, or equivalent platforms
.
- Strong analytical and data‑driven decision‑making skills.
Core Competencies
- Proven project and program execution discipline.
- Structured problem solving and root‑cause analysis.
- Clear, effective communication across matrixed and cross‑functional organizations.
- Ability to operate effectively in fast‑paced, ambiguous environments.
- Customer‑focused mindset with a strong orientation toward continuous improvement.
Qualifications
- Bachelor's degree in Engineering or a related technical discipline.
- 5-7 years
of experience in technical program management, manufacturing, installation, or field support (semiconductor or capital equipment experience preferred).
- Experience leading cross‑functional and matrixed teams.
- Willingness to travel
10-30%
Impact
- Improved installation quality, consistency, and cycle time.
- Reduced warranty cost and repeat defect occurrence.
- Effective translation of BU intelligence into scalable execution.
- Increased standardization, automation, and operational efficiency across SPG install and warranty operations.
Additional Information
Not included in the source posting: what you'll do, benefits.
Skills
Who can apply
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