Sello Makola

Results-driven Call Centre Agent with 2 years and 2 months of experience handling highvolume inbound and outbound calls, delivering excellent customer service, and resolving
queries efficiently. Proven ability to achieve high customer satisfaction, meet performance
targets, and maintain accurate records. Additionally, experienced Administrative Assistant
with 1 year and 3 months of experience managing front desk operations, scheduling
appointments, handling correspondence, and supporting daily office functions. Highly
organized, detail-oriented, and skilled in multitasking, communication, and Microsoft Office.
Seeking to contribute to a dynamic organization in an administrative or customer service role.