Sello Makola

Results-driven Call Centre Agent with 2 years and 2 months of experience handling highvolume inbound and outbound calls, delivering excellent customer service, and resolving

queries efficiently. Proven ability to achieve high customer satisfaction, meet performance

targets, and maintain accurate records. Additionally, experienced Administrative Assistant

with 1 year and 3 months of experience managing front desk operations, scheduling

appointments, handling correspondence, and supporting daily office functions. Highly

organized, detail-oriented, and skilled in multitasking, communication, and Microsoft Office.

Seeking to contribute to a dynamic organization in an administrative or customer service role.